Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.
All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original labels attached.
To return an item, please email customer service at firstname.lastname@example.org to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail to the
Off The Backboard, LLC
10825 North 34 th Street
Phoenix, AZ 85028
Return shipping charges will be paid or reimbursed by us. After receiving your return and inspecting the condition of your item, we will process your exchange, Please allow at least ten (10) days from receipt of your item to process your exchange. We will notify you by email when your return has been processed.
The following items cannot be exchanged:
If you have any questions concerning our policy, please contact us at: